Integration Process Flow

Integrating to BridgePay is simple. Our Integrations team will work with you every step of the way through your certification. Just follow the steps below to success!

Be sure to complete your test account request for testing to our sandbox and our Developer Center access is a must for all our technical documentation, user guides, FAQs, and support requests.


Test Account Request

Request test credentials at


Support Portal

Integrator signs up on the Integrations Support Portal to access documentation, knowledgebase and ability to enter integration cases.


Discovery Call

Our Integration Support team will schedule an introduction and discovery call to discuss details of the integration and best product fit.


Integration Phase

As your team integrates, support questions are entered to the Support Portal where they will be tracked and answered.



Once the integration and testing has been completed, submit your certification script to the Integration Support team via the Support Portal.


Certification Review

Integration Support will review certification information by using the reference number of each type of transaction (Credit sales, debit sales, void, refund, etc.). Logs are pulled and reviewed and compared to the requests of each transaction type.


Certification Issued

A certification letter will be issued to the integrator and/or reseller partners once certification has been passed.


Production Credentials

The merchant account can now be boarded to the gateway for live production processing.


Final Production Testing

Coordinate production testing and go live date with Integrations Support. Ensure proper hardware is ready.


Go Live

After all testing is successful, move to merchant processing. Support is now transferred to Gateway Technical Support.